Frequently Asked Questions

Have Questions? We’re Here to Help!

Finding the right apartment comes with important questions, and at The Stratton, we believe getting clear answers should be simple. Whether you are comparing floor plans, reviewing lease options, understanding utilities, or planning a tour, this FAQ page is designed to provide straightforward information about life at The Stratton. From community amenities to everyday policies and location advantages near Hilliard and major Columbus highways, you will find helpful details to guide your decision and better understand what it means to call The Stratton home.

  • The Stratton offers one‑bedroom/one‑bath and two‑bedroom/two‑bath apartment homes designed with comfortable layouts, functional kitchens, large closets, and private outdoor space in select homes.

  • Residents of The Stratton enjoy a swimming pool with sundeck, four scenic ponds with a walking path, outdoor grilling areas with a fire pit, a clubhouse with media center and billiards, business center, coffee bar, package room, and planned resident events.

  • Apartment homes at The Stratton include energy‑efficient appliances, plank flooring in kitchens and bathrooms, carpeted bedrooms, large closets, washer and dryer hookups, and private patios or balconies in select apartments.

  • Yes, The Stratton is a pet‑friendly community. Please contact the leasing office for details regarding breed restrictions, pet fees, and community guidelines.

  • Security deposits typically start at $300 and may vary based on screening results and qualification details.

  • Residents are typically responsible for water and electric utilities. The leasing team can provide full details regarding utility setup during the leasing process.

  • Rent is due on the first day of each month. A late fee may be assessed after the grace period beginning on the third of the month.

  • Prospective residents can schedule a tour by calling the leasing office, booking a tour online through the community website, or visiting during office hours.

  • Yes, walk‑in tours are welcome during leasing office hours. Scheduling in advance is recommended to ensure availability.

  • The Stratton offers surface parking throughout the community as well as garage options. Guest parking is also available in designated overflow areas.

  • Mailboxes are centrally located within the community for convenient access. Packages can be delivered to the on‑site package room.

  • Yes, The Stratton has on‑site maintenance and offers emergency maintenance services outside normal business hours.

  • The Stratton is located on Trabue Road with convenient access to I‑70 and I‑270, making it easy to reach Hilliard, downtown Columbus, Ohio State University, and major employment centers.

  • Residents of The Stratton are near major retail areas in Hilliard and west Columbus, including grocery stores, restaurants, coffee shops, and everyday service providers.

  • The Stratton may be served by Southwestern City Schools or Columbus City Schools depending on the specific address. The leasing team can help residents verify school assignments.

  • Yes, The Stratton offers resident events throughout the year designed to encourage community connection and provide opportunities for neighbors to meet.